Shipping policy

We aim to process and dispatch all orders as quickly as possible.

Order Processing

All orders are processed within 1–3 business days.

Delivery Times

Delivery times depend on product availability and warehouse location:

  • United Kingdom: 6–12 business days
  • International: 10–20 business days

Some items may be shipped from international fulfilment centres, which can affect delivery times.

Shipping Information

We offer free shipping on all orders.

Tracking is provided where available. You will receive shipping updates via email once your order has been dispatched.

Delays

Delivery times are estimates and may vary due to factors outside of our control, including courier delays or customs processing.

Contact

If your order has not arrived within the expected timeframe, please contact us at:
hello@nightfallhome.com

We aim to respond to all enquiries within 24 hours and will assist you as quickly as possible.