Shipping policy
We aim to process and dispatch all orders as quickly as possible.
Order Processing
All orders are processed within 1–3 business days.
Delivery Times
Delivery times depend on product availability and warehouse location:
- United Kingdom: 6–12 business days
- International: 10–20 business days
Some items may be shipped from international fulfilment centres, which can affect delivery times.
Shipping Information
We offer free shipping on all orders.
Tracking is provided where available. You will receive shipping updates via email once your order has been dispatched.
Delays
Delivery times are estimates and may vary due to factors outside of our control, including courier delays or customs processing.
Contact
If your order has not arrived within the expected timeframe, please contact us at:
hello@nightfallhome.com
We aim to respond to all enquiries within 24 hours and will assist you as quickly as possible.